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Community
Service Council
of Greater Tulsa



16 East 16th Street,
Suite 202
Tulsa, Oklahoma 74119-4402

918 / 585-5551 phone
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Copyright© 2008
Community Service Council of Greater Tulsa


Homeless Services Network


On average, 524 people per night stayed in seven Tulsa shelters during 2005.(1) This compares with 526 people per night in 2004 and 534 people per night in 2003. On January 26, 2005, 731 homeless people were surveyed in shelters, transitional living units and other locations throughout Tulsa (3).   During its inaugural year (2005), 3,710 unduplicated homeless and formerly homeless individuals were registered into the Homeless Management Information System at nine different emergency shelters, housing services, mental health treatment and substance abuse treatment providers (4). On extreme weather evenings during the 2004/05 winter, shelter demand increased to as high as 640 men, women and children (1). Substance abuse, poor childhood experiences resulting in low self-esteem, mental illness, and low wages contribute to the current state of homelessness throughout the nation (2). Many homeless people in Tulsa live in shelters and supportive housing or are doubled-up in the homes of friends or relatives. The federal government allocates approximately 2 million dollars to Tulsa homeless programs each year (3). Over $500,000 United Way dollars supported programs serving the homeless in Tulsa in 2005.

(1) Nightly census reports from seven Tulsa shelters
(2) Interagency Council on the Homeless, December 1999
(3) City of Tulsa, Continuum of Care
(4) HMIS information from ShareLink Data Base

The community rightfully expects these organizations to coordinate their efforts so that clients receive the best possible service and that public and private dollars are used effectively. The Tulsa shelter system has traditionally operated under the guiding principle that no one should go without emergency shelter due to a lack of available space unless the individual has been barred for recent violent behavior. Homeless service providers desire fair and effective policies and adequate financial support in order to promote individual and family recovery from homelessness.

The Homeless Services Network provides the forum in which service providers, consumers, public officials, and citizens can work together to achieve common goals that facilitate the prevention of and recovery from homelessness. The Community Service Council provides the necessary volunteer and staff leadership for creating inter-agency collaborations that maximize funding and policy strategies that promote effective health and human services for the homeless. An Advisory Committee made up of Network members develops an annual work plan and priorities for general sessions and special projects of the Network.

Homeless Services Network (HSN) general meetings are held once a month at the City of Tulsa Urban Development Department. Advisory Committee meetings are held once a month at the Community Service Council. Special meetings for related grant, policy or problem solving activities most often occur at the Community Service Council but may also take place at the facilities of member agencies.  Oversight and coordination for the maintenance of the homeless management information system and its relationship with Sharelink occurs at Youth Services of Tulsa.

Inter-agency service coordination, development of new funding opportunities and staff education are primary concerns of the HSN group. During 2005, the HSN sponsored 12 Advisory Committee and 12 General Monthly meetings that advanced its membership’s knowledge of mental health services, substance abuse treatment, HUD policies, the national living wage standard and other important issues. Special meetings were held to form collaborations required for federally mandated plans to end chronic homelessness, the presence of active tuberculosis in the Tulsa shelter system and organization of an annual survey of homeless Tulsans. The HSN is responsible for updating an emergency shelter expansion plan that increases Tulsa’s sheltering capacity for short periods of time when shelter demand exceeds supply.

Forty-two non-profit, governmental or religious organizations are represented on the Homeless Services Network. Executive Directors, program mangers, case managers, attorneys, nurses, consumers, and board members participate in Homeless Services Network meetings and committees.

In 2003, a Homeless Services Network subgroup, the Data Management Task Force, formed a seven agency partnership that resulted in the creation of the ShareLink Homeless Management Information System partnership.  CSC as the lead agency, successfully received a two-year HUD grant, a TAUW Venture Grant, and two Zarrow Family Foundation grants to create a homeless management information system. The ShareLink HMIS system uses web based software to record client data and coordinate case management for homeless and formerly homeless clients receiving services at the ten different agencies.  Click on HMIS for links to more information on the ShareLink HMIS system.

The Network continues to work toward:
-  Enhancing the availability of emergency shelter and effective services for homeless people through formal data collection and program planning initiatives
-  Enhancing client services and data management with a Homeless Management Information System (HMIS), developed with Sharelink
-  Promoting inter-agency service and funding coordination among Network members, resulting in enhanced service delivery
-  Promoting community understanding of homelessness that results in enhanced support from the general public

The Homeless Services Network embraces guiding principles of the Community Service Council for inter-agency coordination by endorsing open membership and working with diverse service groups. Historically, the Community Service Council has intentionally sought to strengthen its working relationship with the City of Tulsa due to the City’s role in securing federal funding for programs serving the homeless.

Twenty to thirty people comprised of agency directors, program managers, services consumers, advocates, and case management staff attend monthly Homeless Services Network meetings. Public agencies, non-profit organizations and faith-based groups are represented in the Network. A subgroup of the Homeless Services Network created the partnership for developing a homeless management information system which became operational during 2003 and expanded its role with more organizations using Sharelink in 2005.

For more information: Jim Lyall, CSC Associate Director - jlyall@csctulsa.org