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Community
Service Council

Main Towers Building
16 East 16th Street,
Suite 202
Tulsa, Oklahoma 74119-4402

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Community Service Council
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Community Service Council stopped publishing its newsletter when this website
became the Council's main way of sharing information. This page of the
website continues to feature a selection of key articles about PREVENTION and
DOING WHAT WORKS, from past issues.
Please contact CSC's program directors to request latest
publications and information about many aspects of the Council's current work.

The Community Service Council newsletter,
"Community Works," helped further effective
action by describing successes achieved by groups and individuals working together
... emerging trends ... research findings and their implications ... reflections
and personal stories from leaders in the field, within and outside the Council ... advocacy
updates and calls to action ... useful new publications ... opportunities
to become involved ... and information about the Council, its work and its people.
The theme "community works" suggests community
involvement and support, community decision making, and building for the future
based on a strong sense of community.
We hope you'll enjoy the
following articles from past issues.

"Community Works" -
guide to the newsletter "archive" articles featured below
The work of the
Community Service Council is guided by our commitment to doing what works to improve the
well-being of children & families, focusing on prevention. The following
articles describe social policy, strategies for success, and examples of successful
initiatives ... all supported by the Council because research shows they WORK!
PREVENTION
... the key guiding principle for all the Council's work
PREVENTION: Doing What
Works ... applying what we already know about successful social policy
Examples of "doing what works":
CHILDREN FIRST
COVERING KIDS
IMPROVING CHILD CARE

Its clear: Prevention works.
Recent research has confirmed what common
sense suggests: Doing a few key things right, as early in peoples lives
as possible, can significantly reduce their chances of ever having to face a
whole range of problems. Early, high-quality prenatal care; education and
support for families, especially those with new babies; high-quality care and
learning experiences throughout early childhood ... these are among the things
that work. Locally, as nationally, these and other specific prevention
strategies are now widely recognized as keys to better outcomes for people, and
therefore for society as a whole.
It has been a decade since the Councils
Long Range Planning Committee set prevention as the focus for the Councils
work:
"Health and human service needs are
growing so dramatically, no amount of programs or services could ever hope to
keep up. Prevention provides our best hope of ever reducing the gap
between these growing needs and increasingly limited resources available to
meet them. Prevention is the essential overall direction most desirable
in human terms, and as sound, cost-effective social policy, given the
difficult and growing social problems facing our society and our own
community."
As Lisbeth Schorr wrote in Within Our
Reach: Breaking the Cycle of Disadvantage, "Prevention is the reduction
or elimination of rotten outcomes." (Read more excerpts from Schorr's
writing about prevention in the next article, below.) The Council has defined prevention in
practical terms: providing opportunities for parents, children and
families to develop the educational, social and personal skills to enable them
to take care of themselves.
The Council views prevention as a strategic
approach which encompasses a lifespan perspective, considers the whole person,
and impacts all the key conditions which foster positive development, health,
and well-being for individuals, families, neighborhoods and communities.
Prevention means ...
Investing in people, our societys human
capital
Improving the conditions which affect
peoples lives
Valuing families, education, and
communities as keys to success
At Community Service Council, we are
committed to prevention as a philosophy and as a strategy. Only prevention
offers a realistic hope for a brighter future for our community and all of its
people.

PREVENTION: Doing What Works
Applying what we already
know about successful social policy
From an article by Lisbeth B.
Schorr, author of "Within Our Reach;" adapted by Phil Dessauer, Community Service
Council
Long-term economic prosperity requires an educated work
force,
which in turn requires investment in children, especially those on the margin.
EXAMPLES of ACTIONS/investments
and positive
results documented by research ...
- Comprehensive
prenatal care & nutrition programs can result in 1/3
reduction in proportion of babies born at low birthweight -- 1/2 reduction for very low
birthweight
- Intensive family support,
nurse home visits, and child care can result in
child abuse 1/5 to 3/4 lower, fewer children
removed from home, fewer mothers on welfare
- Quality early childhood
programs can result in increased school readiness and fewer
dropouts, delinquents, teenage mothers, jobless youngsters
- School-based
clinics can result in 50% reduction in teen childbearing and
postponement of sexual activity
WHAT WORKS:
economic
& social remedies working together
Risk factors for "rotten
outcomes" (school failure, teen pregnancy, intergenerational poverty) are multiple
and interactive.
The single most powerful risk factor is
child poverty, so higher family incomes are the single
most critical need. Strategies include expanded earned income tax credits, guaranteed
child support payments, strengthened income supports, and policies that lead to full
employment, make work pay, and provide job training and supports for the transition from
welfare to work.
But economic remedies alone are not enough. They must be coupled
with social supports -- good schooling, quality child care, comprehensive health services,
safe and supportive communities, and services to strengthen families.
School success and job training wont pay off if there are no
jobs, and expanded job opportunities cant be seized by young people who lack skills,
motivation, networks, and confidence in themselves and their futures.
A good education and high skills can best break the
intergenerational cycle of chronic poverty, and an educated work-force is the key to
higher national productivity.
SEVEN STRATEGIES FOR SUCCESS
Accountability based on outcome and results
... judging programs and other efforts by what they accomplish rather than
the details of what they do. Agreeing on desired community-wide outcomes encourages
cross-system collaboration and a community-wide culture of responsibility for children and
families. Useful baseline information is critical.
Less bureaucratic, more responsive bureaucracies
... difficult, but not impossible, and critically important.
Better integrated services
... by and large, funding sources are so categorical and
crisis-oriented that a child or family can get help only if the need can be classified
into a construct that the available services happen to fit. Service integration and
interagency collaborations will not improve outcomes if the services that are put together
are of mediocre quality and rendered disrespectfully and grudgingly.
Focus on early childhood programs
... helping children do better in school and be less likely to
drop out, become pregnant, or be arrested ... all documented outcomes from Head Start. But
even full funding of todays Head Start will not be enough. To reflect new realities
and new research, Head Start must be expanded upward, downward and sideways: downward to
support beleaguered families for the whole five years of their childrens preschool
development; sideways to make high-quality services available full day and full year;
upward to assure that the children are ready for school and the schools are ready for the
children. The reinvented Head Start would include all the elements whose
cost-effectiveness and long-term benefits have now been established: prenatal care, home
visits, immunizations, parent support, and developmentally sound child care.
Targeted support to inner-city neighborhoods
... targeting the most devastated inner-city areas and
rebuilding key local institutions like schools, churches, neighborhood centers, and
recreational services that support families.
New definitions of professionalism, new forms of
professional training
... for front-line staff and program managers to gain the
necessary outlook and skills to build respectful, trusting relationships, and to have
current information on policies, programs, eligibility criteria.
Leadership that defines the societal stake and encourages
bolder thinking
... from every sector including not-for-profits, state
governments, universities, foundations, and businesses.

An example of
"doing what works"
-- from the
Community Service Council "CommunityWorks" newsletter, 2002:
CHILDREN FIRST
Getting new mothers
& babies off to a good start brings about dramatic & long-lasting results
Oklahoma's CHILDREN FIRST uses the
successful model developed by David Olds, Ph.D., and his colleagues. The Prenatal and
Early Childhood Nurse Home Visitation Program is a highly acclaimed, well-tested model
that improves the health and social functioning of low-income, first-time mothers
and their babies. In the program, nurse home visitors work intensively with
families to achieve three broad goals:
the improvement of pregnancy outcomes by helping
women improve their health behavior related to substance use, nutrition, and prompt
treatment of pregnancy complications
the child's health and development by
promoting parents' responsible and competent care of their children the child's health and development by
promoting parents' responsible and competent care of their children the child's health and development by
promoting parents' responsible and competent care of their children the child's health and development by
promoting parents' responsible and competent care of their children the child's health and development by
promoting parents' responsible and competent care of their children the child's health and development by
promoting parents' responsible and competent care of their children the child's health and development by
promoting parents' responsible and competent care of their children the child's health and development by
promoting parents' responsible and competent care of their children
parental economic self-sufficiency, including preventing
subsequent unintended pregnancy, completing education and finding work, and strengthening
the family's formal and informal support systems.parental economic self-sufficiency, including preventing
subsequent unintended pregnancy, completing education and finding work, and strengthening
the family's formal and informal support systems.
The program has demonstrated its significant potential
as a means of improving child health, preventing child maltreatment, reducing the length
of time women receive public assistance, and reducing violence and criminality in young
adults.
Highlights of MAJOR
FINDINGS on maternal and child outcomes (from two
randomized trials in Elmira, New York and Memphis, Tennessee) are --
For mothers,
25% reduction in cigarette smoking during pregnancy
43% reduction in subsequent pregnancies
2 years' greater interval between birth of first and second child
44% reduction in behavioral problems due to alcohol and drug abuse
69% fewer arrests
83% increase in the rates of labor force participation
30 month reduction in welfare use
For children,
56% fewer hospital emergency room visits
79% reduction in rates of child maltreatment
For children at age 15,
54% fewer arrests
58% fewer sexual partners
28% fewer cigarettes smoked
51% fewer days consuming alcohol
The programmatic elements of the intervention have been refined over
the past 20 years and detailed visit-by-visit protocols guide home visitors in their work
with families. Strong supervision, training and careful record-keeping support
implementation of the model's key components.
Key program components include:
Home visits begin during pregnancy and continue for
two years after the child is born.
The program serves first time mothers.
Nurse home visitors visit weekly during the first month and during
the first six weeks after delivery, every other week through the child's 21st month, and
monthly until the child reaches age two.
Nurse home visitors work with families following the comprehensive
focus of the program on personal health, environmental health, quality of caregiving for
the infant and toddler, maternal life course development, and family and friend support.
The clinical processes are family-centered, protocol-driven, and
directed toward nurturing family strengths and competencies.
Nurse home visitors link families with the other health and human
services they need.
The program is built upon a strong conceptual base that weaves
together Bronfenbrenner's ecological theory of human development, Bowlby's attachment
theory, and Bandura's self-efficacy theory. The program is built upon a strong conceptual base that weaves
together Bronfenbrenner's ecological theory of human development, Bowlby's attachment
theory, and Bandura's self-efficacy theory.
Human ecology theory focuses the nurses' attention
simultaneously on developing parents' individual, social and material resources that
influence the health and well-being of the famiy.
Attachment theory emphasizes the importance of conducting the
program through a stable, trusted relationship with a nurse who is committed to each
family, and using the relationship between the nurse and parent as a tool for promoting
parents' empathic care of their children.
Self-efficacy theory provides the underpinning for many of the
specific clinical strategies the nurses use to help young parents develop the skills and
motivation to succeed as individuals and in their roles as new parents.
To learn more about Children First, please call Annette
Jacobi at the Oklahoma State Department of Health, 405 / 271-4477.

An example of
"doing what works"
-- from the
Community Service Council "CommunityWorks" newsletter, 2002:
COVERING KIDS
Bringing
health care to Tulsa children
Through Covering
Kids, more children will have access to the health services they need for prevention and
care.
According
to the National Center for Education in Maternal and Child Health at Georgetown
University, "To reduce the number of uninsured children in this country and improve
children's health status by providing access to health care, Congress recently created,
and states are now implementing, the State Children's Health Insurance Program (CHIP) ...
but simply making coverage available does not guarantee that all, or even most, eligible
children will receive health coverage ... we must use effective outreach strategies to
reach low-income families, encouraging them both to apply and, once covered, to use
appropriate preventive and primary care services to keep their children healthy."
Tulsa is one of three Oklahoma communities now piloting Covering
Kids, providing family outreach services designed to enroll more eligible children in
the state's Children's Health Insurance Program.
Covering Kids is a collaborative effort funded by the Robert Wood
Johnson Foundation. It seeks to eliminate barriers known to prevent parents from getting
their children covered by CHIPS. The Tulsa pilot project received $41,000, and plans to
enroll 1800 currently-uninsured children. The Community Action Project of Tulsa County is
the lead agency, and the Community Service Council's Tulsa Area Coalition on Perinatal
Care (TACPC) serves as the local coalition for planning and implementation.
The effort is building on the social marketing and outreach efforts
of Tulsa Healthy Start, Children First, Tulsa Alliance for Families, and the Earned Income
Tax Credit/Individual Development Account Program of Community Action Project of Tulsa
County.
The Tulsa Area Coalition on Perinatal Care has conducted several
studies on patterns of women's use of prenatal care and family planning services,
revealing at least three groups: the transitionally poor (college students, recent
job loss, recent divorce), the working poor (underemployed or fully-employed without
health benefits), and the chronically poor (complicated medical or social histories which
maintain the poverty). Health coverage enrollment techniques need to be different for each
group, according to Ann Turner with TACPC. The transitionally poor and working poor
families are likely to respond to traditioal media approaches such as public service
announcements, posters and pamphlets. However, chronically poor families require
door-to-door canvassing and community support interventions. Through Covering Kids,
outreach workers from several programs are now making the door-to-door initial contacts
and follow-up visits necessary to enroll families and encourage them to access children's
health services. To defer costs, agencies may receive incentive fees for completed
enrollment.
Meanwhile, state agencies have worked together to significantly
streamline the Medicaid enrollment process. Changes include a widely-available, shorter
application form, which can be mailed-in, eliminating face to face interviews. A toll-free
number is provided for information and assistance. Application time has been reduced from
45 to 20 days. Barriers to enrolling eligible Hispanic and Native American children are
also being addressed.
Jan Figart, Community Service Council's senior planner for
maternal/child health, reports: "In Tulsa County there are 64,000 children who
are eligible for SoonerCare services -- but only 19,000 are enrolled. Through Covering Kids, more children will have access to the health
services they need for prevention and care."

An example of
"doing what works" -- from the Community Service Council "CommunityWorks"
newsletter, 2002:
Improving CHILD CARE
The CHILD CARE RESOURCE CENTER
(CCRC),
sponsored by the Community Service
Council, helps build and maintain
the infrastructure necessary to support our community's child care system.
The CCRC is involved in these and
other initiatives to improve
the quality as well as the availability of child
care in the Tulsa area.
SUCCESS BY 6
"Success By 6
is designed to mobilize the community to ensure that by age six, all children are
ready to learn."
- Kathleen Coan, President, Tulsa Area United
Way
This year the Tulsa Area United Way became the newest member of Success By
6, a
nation-wide effort to improve the lives of children and their families and assure that all
children enter school healthy and ready to succeed. United Way received a $134,000 Success
By 6 grant from the Bank of America Foundation (formed through the merger of NationsBank
Corporation and BankAmerica Corporation in October).
Research shows, and the experience of the Child Care Resource Center
confirms, that when child care programs lack quality, children's development can be
compromised. "An investment in early childhood education assures a bright and
promising future for our entire community," said Roger Whaley, NationsBank Oklahoma
president. Success By 6 will help address a critical need: a formal local process to
move interested child care providers to higher levels of quality care.
The Child Care Resource Center is serving as administrator of the
project, in partnership with five child care centers managed by YWCA of Tulsa, The
Salvation Army and the Margaret Hudson Program. All serve children of low-income working
families. Liz Reece, CCRC director, said the Success By 6 grant will establish a
foundation for other child care centers to build upon: "The Success By 6 grant will
allow these centers to demonstrate how high-quality care can help prepare children for
success in school, and also support and encourage families in the face of the increasing
stress in their lives."
With Success By 6 funds, centers will receive capital improvement
funds to improve their facilities, and will establish child care staff salary scales based
on education and experience. The participating centers will receive assistance and
support as they prepare for their two star rating. Reaching for the Stars, a three-tiered
rating system instituted by the State of Oklahoma in 1998, allows child care programs that
meet quality enhancement requirements to receive higher reimbursement rates for caring for
children. One star programs are those that meet minimum health and safety standards as
required by licensing; programs that receive a national accreditation will be awarded
three stars. Of the 221 licensed child care centers in Tulsa County, currently eight are
nationally accredited and eight have achieved Oklahoma's two star status.
The improvement process for each of the five child care
centers includes orientation to the star rating system; teacher training toward the Child
Development Associate certification; substitute support; director support; initial
assessment and quality improvement reviews; on-site technical assistance from a child care
development specialist; and community development planning to improve parent participation
and community awareness of the quality rating system.
CARING HEARTS
Funded as a pilot program by a
United Way Venture Grant in 1997, Caring Hearts is a program to recruit new family child
care home providers and provide information and support which can help them successfully
operate family child care home businesses. Technical assistance is also provided to
churches interested in establishing child care programs.
"Finding licensed child care is at a critical level
for many of Tulsa's working families," according to Liz Reece. Caring Hearts has
received a three-year grant to recruit more providers for difficult-to-find types of child
care, especially care for infants and toddlers, children with special needs, and care
during non-standard hours. Collaborative partners in the Caring Heart network include
Community Action Project of Tulsa County and Tulsa Technology Center.
CHILD CARE ACCREDITATION PROJECT
This summer, a United Way
Venture Grant is funding a new child care accreditation project. CCRC will assist child
care centers with the process of self-study and validation necessary to become accredited
by the National Association for the Education of Young Children. A Quality Improvement
fund will be established to offer financial assistance in meeting accreditation
requirements and a Board will be established to benchmark child care issues for our
community.
SUPER STAR SATURDAYS
The State of Oklahoma has taken a very
positive step by establishing Reaching for the Stars, a three-tiered quality rating system
for child care facilities. Licensed programs that have a contract with the state to care
for children receiving state child care subsidies can receive a higher reimbursement rate
when they meet enhanced quality requirements. But family home providers have found it
difficult to complete requirements and make application for the two-star ranking. The
Child Care Resource Center is now addressing this need through Super Star Saturdays, where
providers receive personal assistance and guidance.
CLOSE TO HOME CARE
Close to Home is a new program supported
through an American Business Collaborative grant for employees of BP Amoco who use
relatives as caregivers. Through CCRC, relative caregivers receive training in health and
safety and child development issues. Information is shared on activities in which the
children in their care can participate. This is CCRC's first project designed to
impact informal caregivers (those not required to be licensed).
Find out more about the Child Care Resource Center and its other initiatives!
See also: What works to
prevent crime, youth violence and substance abuse?
ARCHIVES:
Fall
2000 issue of CommunityWorks newsletter
Summer
2000 issue of CommunityWorks newsletter
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